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Store Information



Payment by: PAYPAL
Shipping from JAPAN
Worldwide Shipping
Prices and payments in Japanese Yens
100% original home made paintings
Taxes may appear at the checkout


 

      SHIPPING 

Shippings are every Tuesday and Fridays, but please understand that sometimes things like weather can delay the shipping, you will be notified by e-mail.

During  the  checkout   you can  choose  from  two  different  shipping options:

EMS:  this option includes track number, takes around two weeks or less and insurance from the company carrier in case of any problem, price may be around 2,200¥ depending on the weight of the package.

AIR: This option does not includes track number, takes around 30 days, and does not have any insurance, price may be around 1,000¥ depending on the weight of the package.

If you are in Japan the only option is Japan Post, cost around 600¥

                          *These specifications may be different for each country.

Note that the store is not responsable for any lost package, please choose the shipping under your responsability, however if you choose the tracked shipping the store can help you if there is any trouble.



 

GENERAL INFO

-Copetillo Arts is based in Japan and handled by just one person.

-All the information proportioned is confidential and is not going to be saved for other purpouses.

-100% Homemade products, original pastel art and mexican paintings made and designed by Copetillo Arts.

-The item you wanted is sold out? please write me! I can make a similar piece for you in commission. Or you can commission a piece with your specific ideas.

-Since everything is made by hand by one person please understand that the product may not be perfect.

-If you have any trouble with your order please contact the store as soon as possible after received the package, even if the store can not fix the problem this helps to avoid that mistake in future orders and may compensante you for the trouble.

-Charges like Paypal fees and Taxes are included on the shipping price.

-Remember: once the package is on the post office the store can not controle the package or find it without track number.

-You can chat with the store via facebook for any doubt, problem, commission or anything you need regarding the products: